Terms and Conditions

CHILD POLICY:

  • Child with Age 0-03 Yrs : Infant is Free of Charge.
  • Child with Age 03-07 Yrs : 50% of the Package Cost will be Charged.
  • Child with Age 07-11 Yrs : 75% of the Package Cost will be Charged.

 

PAYMENT POLICY:

  • 50% Advance Payment at the Time of Confirmation.
  • 50% Balance Amount 20 Days Prior to arrival.

 

CANCELLATION POLICY:

  • Cancellation or any amendment 45 days prior to arrival 20% cancellation.
  • Cancellation or any amendment 30 days prior to arrival 35% cancellation.
  • Cancellation or any amendment 14 days prior to arrival 50% cancellation.
  • Cancellation or any amendment 07 days prior to arrival 100% cancellation.

 

ARRIVAL & DEPARTURE POLICY:

Check-in – 1500 Hours : Early arrival is subject to availbility. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-out – 1000 Hours : Later check-outs are available on request and subject to availability / payment.

 

ADDITIONAL POINTS:

  • The rooms & rates are subject to availability at the time of booking.
  • City taxes not included (directly payable at the time of check in/out).
  • In Airport / Train station transfers : 01 Check in (max. dimensions 158cm) length + width + height = 158cm + 01  Hand Luggage Allowed Per pax, Late Night Surcharge will be applicable as extra if transfer time lies between 10 PM - 05 AM, More than one vehicle may be used, depending on availability.
  • All tours on SIC / Sharing Basis : Starts/Ends at City Center & Subject to availability & operation at the time of booking (No Pick up and drop from/to the hotel).
  • Given Train Tickets are for 02nd class category (Subject to change at the time of issuance, as Train price always dynamic & can't be hold. It's tentative prices as ticket booking window is not open yet for booking).
  • Tea/Coffee Kettles in rooms will subject to availability from hotel to hotel. At the time of booking we can request hotels for these facilities – subject to availability but cannot be guaranteed.
  • Air conditioning in rooms is not common in Netherlands, France, Austria & Switzerland especially. Air condition cannot be guaranteed in any of the hotels anywhere in Europe. 
  • The change in dates/No. of Pax /Requirements will attract re-quote.
  • Hotels in Europe do not provide free mineral water in the rooms. Please specifically ask for water in your quote or requirement as this will be an extra cost.
  • Rates might change if traveling dates will be in blackout periods, major trade fairs & exhibitions.
  • On acceptance of above reservation, we will process your request and revert for confirmation along with Auto – Cancellation dateline for payment.
  • Any changes or cancellation after Cancellation Dateline will result in Cancellation Charges.

 

IMPORTANT NOTE :

  • Any special request such as (room next to each other, connecting rooms, room on the same floor, 1 king size / 1 double bed, floor covering of any description, early check in, non/ smoking room, etc. ) is subject to availability on first come first serve basis upon your guest arrival at the hotel and it is totally discretionary and up to the hotel to assign. However we will request this for you as priority.
  • Passport should be valid up to six months from the date of return.

Thank You!

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